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Frequently Asked Questions (FAQs)

  • What is radiology, and how does it benefit patients?

    Radiology is a branch of medicine that uses imaging technologies like X-rays, CT scans, MRI, and ultrasounds to diagnose and treat diseases.
    It helps doctors:
    - Detect diseases early, often before symptoms appear.
    - Guide treatment plans with precise imaging.
    - Monitor the progress of ongoing treatments.

    At Nawaloka Hospitals, our advanced imaging solutions ensure faster, accurate diagnoses to provide the best care for our patients.

  • What makes Nawaloka Hospitals’ radiology services unique?

    Our radiology services stand out because of:
    Cutting-Edge Technology: AI-powered scanners, including the Canon Aquilion One Prism CT, for exceptional accuracy.
    Skilled Radiologists: A team of board-certified specialists interpreting your results.
    Personalized Care: Tailored imaging solutions for each patient.
    Comprehensive Offerings: From routine X-rays to advanced whole-body scans.

  • What types of imaging services do you offer?

    We offer a wide range of imaging services, including:

    1. CT Scans: High-speed imaging for organs like the heart, lungs, brain, and more.
    2. MRI Scans: Detailed imaging for soft tissues, joints, and brain conditions.
    3. X-rays: Quick assessments of bones, lungs, and injuries.
    4. Ultrasound: Non-invasive imaging for pregnancy, internal organs, and soft tissues.
    5. Mammography: Screening for breast cancer.
    6. Fluoroscopy: Real-time imaging for gastrointestinal and musculoskeletal systems.

  • Do I need a doctor’s referral for imaging tests?

    Yes, most imaging tests require a referral to ensure the appropriate test is performed. If you’re unsure, our team can guide you through the process.

  • What should I expect during a CT or MRI scan?

    Here’s what happens:

    CT Scan: You’ll lie on a table that slides into a doughnut-shaped scanner. The process is quick and painless, taking about 10-20 minutes.

    MRI Scan: You’ll lie still inside a large, tube-like machine. It uses powerful magnets to create detailed images. The scan takes 30-60 minutes, and you’ll hear a tapping noise during the test.

    Our friendly staff ensures you’re comfortable throughout the process.

  • How should I prepare for my imaging test?

    Preparation depends on the type of scan:

    CT Scan: You may need to avoid eating for a few hours if contrast dye is used.
    MRI Scan: Remove all metal objects (jewelry, hearing aids) and wear comfortable, metal-free clothing.
    Ultrasound Scan: For abdominal scans, fasting may be required. For pelvic scans, a full bladder might be needed.

    Our team will provide clear instructions when you book your appointment.

  • Are imaging tests safe?

    Yes, our imaging tests are safe and adhere to strict guidelines:

    We use low-dose radiation for X-rays and CT scans.
    MRI and ultrasounds are non-invasive and radiation-free.
    Our AI-powered systems enhance accuracy, reducing the need for repeat scans.
    Your safety is our top priority.

  • How soon will I receive my test results?

    You’ll typically get your results within 24-48 hours. Urgent cases are prioritized, and your doctor will discuss the findings with you to determine the next steps.

  • Can children or pregnant women undergo imaging tests?

    Yes, but with specific precautions:

    For children, low-dose radiation protocols are used.
    Pregnant women should avoid tests with radiation unless absolutely necessary. Alternatives like ultrasounds or MRIs are usually preferred.

  • How do I book an imaging test at Nawaloka Hospitals?

    Booking is simple:

    Call Us: Reach our radiology department at 011 5 777 777.
    Online Booking: Visit our website at www.nawaloka.com.
    In-Person: Visit the Nawaloka Radiology Center at "23, Deshamanya H K Dharmadasa Mawatha, Colombo 02".
    Our team is here to assist you every step of the way.

  • Does Nawaloka Hospitals accept insurance for radiology services?

    Yes, we accept a wide range of insurance providers. Our team will guide you through the approval and claims process to make it hassle-free.

  • Can I get a second opinion on my radiology reports?

    Absolutely! You can bring your reports to our specialists for a second opinion, ensuring you make informed decisions about your health.

  • Why is AI-powered imaging better?

    AI-powered imaging provides:

    Faster and more accurate results.
    Improved detection of early-stage diseases.
    Enhanced image clarity for better diagnosis. Our advanced systems, like the Canon Aquilion One Prism CT, are designed to deliver world-class results.

  • Do you offer 24/7 radiology services?

    Yes, we provide 24/7 imaging services for emergencies, ensuring timely diagnosis and treatment when you need it the most.

  • How do I know which imaging test I need?

    Your doctor will determine the appropriate test based on your symptoms and medical history. Our radiologists are also available to consult if needed.

  • Can I refer myself?

    We accept self-referral in most cases. Self-referral allows you to take control of your own health with direct access to our own specialist diagnostic services. We also offer a GP consultation service to provide you with a referral if you need one.

  • What if I cannot refer myself?

    Self-referral is available in most circumstances. However, in some instances, we may need further clinical information. We will contact you if this is the case. If needed, we offer a virtual GP consultation service where we can provide you with a referral and a follow-up consultation to discuss results.